Free written scope consultation - allowances, timeline, and change-order rules on paper before a single trade is scheduled
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After
Before
After
Before
AfterThe Rowan Construction Group Pomona Guarantee
When we say we stand behind our work, we mean it literally. Our 365-Day Done Right Promise is printed on every page of your proposal, backed by a full terms page, and enforced by the same administrative system that has kept 4,000-plus projects within a few percent of their written price. For homeowners in Pomona, this means your kitchen remodel, roof replacement, or ADU build comes with a flat written price before anyone starts, a documented photo record when the crew leaves, and a clear path to resolution if anything falls short of the scope we agreed to. No asterisks, no “call the office and see what they say.” Grant Rowan put this in writing because Pomona homeowners deserve to know exactly what they’re buying and exactly what happens if we don’t deliver it.
What’s Covered
- Workmanship on every trade. Kitchen and bathroom remodeling, roofing, windows and doors, fence installation, driveway and pavers, home additions and ADUs - each completed to the written scope, with crew members background-checked and verified before they arrive at your Pomona property.
- Parts and materials from vetted brands. We source across fifty-plus brands including KraftMaid and Wellborn cabinets, Cambria and Caesarstone countertops, GAF and Owens Corning roofing, Kohler and Toto fixtures, and Belgard and Techo-Bloc pavers, so your written quote reflects honest numbers rather than inflated allowances.
- Site condition on departure. Every visit includes a documented photo record as standard, not an upgrade - you leave with evidence of what we found and what we did, whether we’re tearing out a bathroom or finishing a paver edge course.
- On-time arrival and clear communication. Calls are answered by a live person 24/7, and your crew arrives in uniform with identification already verified through our background-check process.
- Honest pricing with zero surprise changes. Under Clause 1 of the Haven Standard, the price is written before anyone starts; no change proceeds without a signed change order, which is the discipline that has kept Rowan’s projects within a few percent of the agreed cost since 2007.
Our Satisfaction Promise
If something isn’t done right, we make it right. That’s the full text of the 365-Day Done Right Promise, and the process is equally direct. Call (626) 606-1081 - a live person answers 24/7 - and describe what fell short of the written scope. We review the documented photo record from your project, compare it against the signed agreement, and schedule a return visit to correct the deficiency. No diagnostic fees, no “we’ll see if it’s covered,” no runaround. The guarantee is printed on every proposal page and backed by a terms page you receive at signing, so there’s no ambiguity about what “done right” means for your specific project. Grant Rowan built this system because he watched too many Pomona homeowners get stuck between a contractor who disappeared and a warranty that required a law degree to enforce. Our make-it-right process is designed to be faster than either alternative.
Before
AfterLicensed & Insured Backing
The paperwork matters. Rowan Construction Group Pomona carries full licensing and insurance because a guarantee without financial backing is just a promise, and promises don’t repair water damage from a failed roof membrane or cover medical costs if someone gets hurt on your property. Our license status means we’ve met California’s requirements for competency and bonding; our insurance means there’s a policy behind every project, not just good intentions. When we pull permits for your home addition or ADU in Pomona, we do so under our licensed entity, with inspections passed and documentation filed. The Haven Standard requires this because Grant Rowan knows that the real guarantee behind any construction project is the contractor’s ability to finish it and stand by it financially. That’s why license verification and insurance maintenance are non-negotiable conditions of working under our name. If you want to confirm our standing, we’ll provide the documentation directly - no hesitation, no delay.
Frequently Asked Questions
It covers any workmanship or materials deficiency that falls short of the written scope in your signed agreement. If we installed it, we stand behind it for 365 days from completion. Call (626) 606-1081 to start the process - estimates for covered corrections are always free.
Most “free estimates” are ballpark numbers that change once work starts. Under Clause 1 of the Haven Standard, Rowan delivers a flat written price with a detailed scope before any work begins. No change proceeds without a signed change order, so the number you agree to is the number you pay, within a few percent, period. Call (626) 606-1081 to schedule your written quote.
You get a written proposal with flat pricing and scope, a signed change order for any modification, a documented photo record from every site visit, and a written warranty terms page at completion. These are standard deliverables, not add-ons, because you can’t enforce a guarantee you can’t prove.
Yes. A live person answers (626) 606-1081 around the clock. If you have an emergency concern about active work, or you’re reviewing your documentation and need clarification, you’ll reach someone who can access your project record and escalate to Grant Rowan or the responsible crew lead.
Bring us any written estimate and we’ll review it line by line at no charge. Our Free Second Opinion is a standing offer because informed homeowners make better decisions, and we’re confident that comparing our written scope and honest brand pricing against a competitor’s allowance-heavy bid will show the difference clearly. Call (626) 606-1081 to schedule your review.
Every crew member is verified before they arrive at your Pomona home. They arrive in uniform with identification you can confirm against your project record. This is standard for every trade we operate, from roofing crews on steep pitches to finish carpenters in your kitchen remodel.
Our general liability and workers compensation policies are maintained specifically to protect your property and cover any incident on site. We’ll provide certificate documentation on request before work begins, because the guarantee that matters most is the one you never have to use.
Written by Grant Rowan, Owner at Rowan Construction Group Pomona, serving Pomona since 2007.