What Pomona Homeowners Say About Rowan Construction Group Pomona
We’ve completed over 4,000 projects since 2007, and every one left behind a written price, a documented photo record, and a customer who knew exactly what they paid for. Reviews don’t come from asking nicely; they come from showing up in uniform, pulling the right permits, and finishing within a few percent of the number we quoted. Here’s what homeowners in Pomona and the surrounding neighborhoods are saying about working with our crews.
Recent Reviews
“We bought a 1962 ranch in Phillips Ranch with the original kitchen still intact: metal cabinets, linoleum that had curled at every seam, and a window so poorly flashed that the sill rot had spread into the stud bay. Grant walked in with a moisture meter, showed us the readings, and explained why the window had to come out before the cabinets went in. His crew found galvanized supply lines behind the wall that were thinning at the elbows; they photographed everything, wrote the change order for the replacement, and we signed it before they touched a pipe. The KraftMaid cabinets went in level, the Cambria quartz went in with a mitered edge we hadn’t even thought to ask for, and the final invoice was $340 over the written quote - all of it from that signed change order for the plumbing. No surprises, no stories.”
Riya S.
Phillips Ranch, Pomona
“Our bathroom in the Lincoln Park neighborhood had a shower pan that had been leaking for years. The previous owner had tiled over it twice. When Rowan’s crew stripped it down, they found the subfloor was punky three feet out from the drain and the wall framing had absorbed enough moisture that the bottom plates were soft. They didn’t just give us a number; they showed us the photos, explained the weep screed detail they were going to install, and quoted a flat price for the full rebuild with a Kerdi membrane system and Toto fixtures. The 365-Day Done Right Promise was printed on the contract, not buried in fine print. They passed inspection on the first call, and we’ve had zero issues through two rainy seasons.”
Todd P.
Lincoln Park, Pomona
“We added a 420-square-foot ADU behind our place in the Mayfair area for my mother-in-law. Three other contractors gave us ‘estimates’ that ballooned by thirty percent once work started. Grant’s approach was different: he priced the foundation, the framing, the MEP rough-in, and the finish package as separate line items in one written quote. When we decided to upgrade from vinyl to Andersen 400 Series windows after the rough frame was up, he wrote the change order, we signed it, and the new number was locked. The ADU passed final inspection in April, and my mother-in-law moved in May. The photo record they gave us at walkthrough had 340 images, timestamped, showing every stage from footing pour to final paint. That’s not a bonus; that’s their standard, and it matters when you’re dealing with the city of Pomona’s building department.”
Lisa G.
Mayfair, Pomona
“Our roof in the Westmont area was original to the 1978 build: two layers of asphalt shingle over skip sheathing, with a ridge vent that had been installed by cutting a slot through the structural ridge board. Grant’s crew found it because they actually got in the attic, photographed the compromised ridge, and explained why the roof couldn’t just be recovered. We went with GAF Timberline HDZ shingles over new OSB sheathing, and they pulled the permit, scheduled the inspection, and passed it while I was at work. The documented photo record showed the sheathing going down, the synthetic underlayment, the ice and water shield at the valleys, and every bundle sticker for warranty registration. Written price before work started, signed change order for the sheathing upgrade, final number within four percent of the original quote. That’s the Haven Standard in practice.”
Jeff D.
Westmont, Pomona
“We hired Rowan to replace a failing driveway in the Ontario Ranch area with Belgard pavers over a proper base. The existing concrete had been poured thin - maybe three inches - over dirt with no rebar and no expansion joints that had actually been cut. Grant’s crew excavated to depth, brought in Class II base in six-inch lifts with a plate compactor between each, and laid the pavers with edge restraints set in concrete. They photographed the base prep, the bedding sand screed, and the final compaction with a rubber mat. When a section settled half an inch after the first winter, they came back, lifted the pavers, added base, recompacted, and relayed them. No charge, no argument, no ‘that’s normal settling.’ Under Clause 1, the price was written; under the 365-Day Done Right Promise, they made it right. That’s why we had them quote the kitchen next.”
Riya S.
Ontario Ranch (second project with Rowan)
“Our fence in the Walnut area was a DIY disaster from the previous owner: posts set in dirt, no gravel base, cedar pickets touching soil, and a gate that had sagged so badly the latch missed the strike by three inches. Grant’s crew pulled the old posts with an auger, set new pressure-treated 4x4s in two feet of concrete with a slight crown for drainage, and used redwood dog-ear pickets with a half-inch gap and a six-inch clearance from grade. They showed us the difference between the old posts and the new in the photo record - rot at the ground line versus clean treated lumber in a proper concrete footing. The written quote included the gate hardware, the stain, and the haul-away of the old fence. Nothing got added later. Nothing needed to be.”
Todd P.
Walnut (second project with Rowan)
Why Customers Trust Us
Every review above touches the same operational facts we established in 2007 and still enforce on every job in Pomona. Clause 1 of the Haven Standard requires a written price before any work starts - not an estimate, not a range, a flat number with a written scope. When conditions change, as they did on Riya’s plumbing and Jeff’s sheathing, the change order gets signed before the next step begins. That’s the administrative discipline that has kept our projects within a few percent of the agreed cost across 4,000-plus jobs.
The 365-Day Done Right Promise is printed on every contract page, backed by a terms page you can read, not an asterisk you can’t find. Our crews are background-checked and uniformed; a live person answers calls at (626) 606-1081 twenty-four hours a day; and every visit produces a documented photo record that you keep, included as standard, not sold as an upgrade. We source from fifty-plus vetted brands - KraftMaid, Wellborn, Cambria, Caesarstone, GAF, Owens Corning, Kohler, Toto, Belgard, Techo-Bloc - so the written quote reflects honest material costs, not inflated placeholders.
If you’re considering a project in Pomona, Phillips Ranch, Lincoln Park, Mayfair, or anywhere in the San Gabriel Valley, bring us any written estimate and we’ll review it line by line at no charge. Then we’ll write our own, flat-priced, with nothing held back.
Call (626) 606-1081 to schedule your free estimate.
Written by Grant Rowan, Owner at Rowan Construction Group Pomona, serving Pomona and surrounding communities since 2007.